The FAQ below are some of the most common questions our customers ask before purchasing. If you have any other questions, please send them to
yes You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).
We ship with our partner «Die Schweizer Post». If the order is completed by 2 p.m., it is usually dispatched on the same day (working day!). Then it usually takes 1-2 working days until the goods are with you.
All goods available in the shop are in our Swiss warehouse.
We currently only ship within Switzerland and Liechtenstein.
We recommend cleaning the products by hand. Most are NOT dishwasher safe.
It is possible to return goods within 20 days of placing the order.

 Please note that the packaging and the goods are completely undamaged. Otherwise we cannot guarantee you a full refund.

You can find detailed information on returns here.
Yes, it is possible to pay for the goods via invoice up to an amount of CHF 499.

The payment target is 14 days. You can find further information in this PDF.
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